Protection From Pirated
and Surplus Parts
A note to our valued customers:
CDM Electronics is a long standing member
of NEDA,
the non-profit trade association for the electronics distribution
industry. One of NEDA's missions is to raise awareness
throughout the electronics community regarding counterfeit
materials. We strive to ensure that the quality products
you expect from CDM Electronics and its principals are
delivered on time and exceed your high expectations. Despite
our best efforts, there are several unscrupulous individuals
and companies manufacturing counterfeit parts. These parts
are often manufactured with lesser quality materials,
and without the strict adherence to ISO and other quality
procedures implemented by authorized sources such as CDM
Electronics, Inc.
Another less heinous, yet still alarming,
practice is the misrepresentation of surplus material
as factory new. In these instances, certain individuals
and companies improperly claim materials they are providing
are factory new, when in fact they are new surplus, a
subtle but sometimes important distinction for critical
applications.
Since these counterfeit and surplus products
are purchased from unauthorized suppliers, we encourage
our customers to purchase product only from authorized
sources, such as CDM Electronics.
We are proud of the strong relationship
we have built with our manufacturers. Our manufacturers
have selected us for our ability to provide excellent
business and technical support for its products. We pride
ourselves in easing the burden for our buyers and engineers
by eliminating the guesswork. Purchasing products from
CDM's authorized lines ensures you're getting factory
certified materials.
Buying from an authorized distributor
such as CDM Electronics assures that:
- The products (connectors, cables,
switches, etc
) have been handled and stored in
accordance with the manufacturer's quality standards.
- CDM and its principals, the connector
manufacturers, will jointly stand behind and address
any warranty issues-including important traceability
capabilities.
- CDM has access to the full range of
up-to-date technical and product information
Our manufacturers make no warranties, express or implied,
on any counterfeit
products, including the right to a refund of the purchase
price. We realize that many customers who buy counterfeit
products are unaware they are doing so. You can only
be confident of receiving legitimate products by purchasing
from an authorized
source.
If you suspect that you have counterfeit
parts, we suggest that you:
- Quarantine the products to avoid re-entry
into the supply chain
- Notify CDM and/or the manufacturer,
there are generally proprietary methods of identifying
legitimate product
- Let us know the source of the product
We support NEDA in their quest to track
down and prosecute those who manufacture and distribute
counterfeit products.
If you suspect that you have surplus
connectors, contact us for further instruction.
This is particularly important for government QPL programs
where MIL Spec qualifications are mandatory.
We appreciate your support of our
efforts and thank you for your business.
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